Senior Service Desk Analyst — AI Tools & SaaS Support (City of Sydney)

Senior Service Desk Analyst — AI Tools & SaaS Support (City of Sydney)

22 Aug
|
Talent
|
City of Sydney

22 Aug

Talent

City of Sydney

A prestigious organization in Sydney is looking for a Senior Service Desk Analyst to support AI tools. This hybrid role (2 days onsite) requires solid L1/L2 support experience, communication skills, and troubleshooting abilities. Candidates should have over 5 years in service desk roles, preferably with ITSM tools like ServiceNow. As part of a growing AI program, you will be the point of contact for user queries and incidents, contributing to service improvements and team collaboration. This role offers a competitive daily rate.
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📌 Senior Service Desk Analyst — AI Tools & SaaS Support (City of Sydney)
🏢 Talent
📍 City of Sydney

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