Senior Enterprise Contact Centre Specialist (Hybrid) (City of Ryde)

Senior Enterprise Contact Centre Specialist (Hybrid) (City of Ryde)

22 Aug
|
Singtel Group
|
City of Ryde

22 Aug

Singtel Group

City of Ryde

Optus Enterprise Managed Services is seeking 3 x Senior Contact Centre Specialists to deliver technical support and managed services for enterprise Contact Centre environments. The role focuses on SLA performance, incident ownership, and cross-functional collaboration with customers, vendors, and internal teams.

You will stay current with Contact Centre and cloud technologies, supporting current solution transitions, feature adoption, and continuous improvement initiatives.

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📌 Senior Enterprise Contact Centre Specialist (Hybrid) (City of Ryde)
🏢 Singtel Group
📍 City of Ryde

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