Manage the day-to-day operations of the service department, lead and support the workshop foreman, and deliver a high level of service to customers. You will schedule and allocate jobs efficiently, liaise with customers throughout the repair process, and ensure jobs are completed safely, efficiently and to a high standard.
Key responsibilities
- Manage the day-to-day operations of the service department
- Lead, support and coordinate with our workshop foreman
- Schedule and allocate jobs efficiently
- Liaise with customers and keep them informed throughout the repair process
- Ensure jobs are completed safely, efficiently and to a high standard
- Monitor workflow, productivity and job profitability
- Maintain accurate repair orders and workshop documentation
- Identify opportunities to improve workshop processes and customer service
About you
- Previous experience in a Service Manager, Workshop Manager or Senior Service Advisor role
- Strong knowledge of heavy diesel, machinery or automotive repairs
- Excellent communication and customer service skills
- Strong organisational and leadership abilities
- Ability to work under pressure and manage competing priorities
- High attention to detail and a commitment to getting the job done right
- A practical, hands-on approach and a robust work ethic
About us
We are a growing business servicing a wide range of heavy diesel equipment, machinery, trucks and vehicles, and we pride ourselves on quality workmanship, reliability and looking after our customers.
📌 Service Manager (Urangan)
🏢 Absolute Diesel Services
📍 Urangan
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