Fortiro is a growing fintech delivering AI-powered fraud detection and automation for enterprise SaaS platforms. We are seeking a Support Engineer to join our Customer team as the first line of support, helping customers navigate the platform and resolve issues quickly.
You will onboard recent users, triage issues to the appropriate teams, build knowledge-base content, and collaborate with Customer Success, Product and Engineering to keep the customer journey smooth from onboarding through business
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📌 Customer Support Engineer for SaaS Fintech Onboarding (Melbourne)
🏢 Fortiro
📍 Melbourne
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