22 Aug
|
ESILIO WINES
|
Adelaide
22 Aug
ESILIO WINES
Adelaide
Assistant Hospitality & Venue Manager
Full time | Esilio Wines | One Tree Hill
Are you a hospitality all-rounder who can lead a team, look after customers and still roll up your sleeves and be hands on?
Esilio Wines is looking for a hands-on Assistant Hospitality & Venue Manager to work alongside the owners and help run our busy winery, restaurant and events. We're a small family business where everyone plays a part, so we're looking for someone who enjoys being hands-on and working alongside the team.
Key responsibilities
- Help lead and manage our FOH team
- Oversee restaurant service and staff performance
- Manage customer enquiries and resolve issues
- Answer emails and phone calls
- Assist with events, weddings and private functions
- Show prospective clients around the venue and help sell the Esilio experience
- Maintain high standards of service and presentation
- Help with general restaurant and venue upkeep
- Take initiative and solve problems without waiting to be asked
- Support the owners with the day-to-day running of the business
About you
You’ll be friendly, confident, organised and great with people, with solid hospitality experience and the ability to lead a team.
- Has excellent communication skills
- Has initiative and common sense
- Takes pride in presentation and customer service
- Enjoys working as part of a small team
- Has an interest in wine (wine knowledge is a bonus)
About you
- Has solid experience in hospitality, preferably in a supervisory or management position
- Is confident leading a team while still being very much part of that team
- Is warm, friendly and genuinely enjoys interacting with people
- Has excellent communication and customer service skills
- Is organised, reliable and able to stay calm when things get busy
- Shows initiative and can think on their feet
- Is confident dealing with difficult customers or unexpected situations
- Is comfortable with administration, emails, phone calls and event enquiries (must have good level of English)
The hours
Full-time, Wednesday to Sunday.
Weekdays focus on administration, bookings, events and venue preparation, with hands-on restaurant and event management across Friday–Sunday.
Weekend availability is essential.
Apply
Send us your resume and a short cover letter telling us why you think you'd be a great fit for Esilio Wines to ••••@esiliowines.com
📌 Assistant Hospitality/Venue Manager (Adelaide)
🏢 ESILIO WINES
📍 Adelaide