Description

What we ask of you:

- Hold a full Australian unrestricted Drivers license
- A genuinely warm & welcoming demeanour
- Personable communication skills
- Energising motivation - its infectious - no job is too big or too small
- A passion for the industry, a want to be the best in service
- Australian Working Rights

POSITION SUMMARY

- Greet and escort guests to rooms.
- Open doors and assist guests/visitors entering and leaving property.
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
- Identify and explain room features to guests (e.g., use of room key, mini-bar, in-room safe, valet laundry services).
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
- Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
- Communicate parking procedures to guests/visitors.
- Assist Concierge and Front Office staff with guest requests and services, as needed.
- Serve as a departmental role model, and assist management in training, motivating and coaching employees.
- Communicate with guests, other employees, or departments to ensure guest needs are met.
- Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.
- Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearances are clean and qualified and maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests,



anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Move at a speed required to respond to work situations.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested.

Perks, Rewards, Motivations

- Team-spirited co-workers
- Encouraging leadership
- Discounted room rates on hotels worldwide
- Discount on food and beverages at participating Marriott International hotels worldwide
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

📌 Bell Team Leader (Sydney)
🏢 Marriott Hotels Resorts
📍 Sydney