Job Description

At Vara Aesthetics, we know that exceptional client experiences begin long before a treatment starts. The welcome a client receives, the way they're cared for, and the feeling they leave with are all just as important as the treatment itself.

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We're looking for a warm, organised and professional Receptionist / Client Experience Coordinator who genuinely loves people and takes pride in delivering five-star service.

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WHY YOU'LL LOVE WORKING WITH US

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- Alternate Saturdays only
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- Two-week Christmas closure annually
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- Beautiful clinic environment
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- Ongoing training and development
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- Staff treatment and skincare benefits
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- Career progression opportunities
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YOUR ROLE

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You'll be the first and last impression of the clinic and play a vital role in creating memorable experiences for every client.

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- Welcome and assist clients on arrival
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- Manage appointments and clinic schedules
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- Handle phone, email and online enquiries
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- Process payments and maintain client records
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- Support retail skincare recommendations and sales
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- Manage appointment confirmations and recalls
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- Assist with clinic administration and daily operations
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- Support social media and content creation activities
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ABOUT YOU

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- Previous reception or customer service experience
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- Outstanding communication skills
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- Strong organisational ability
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- Skilled presentation
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- Excellent attention to detail
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- Positive, can-do attitude
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- Ability to multitask in a busy environment
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- Passion for delivering exceptional service
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Highly desirable:

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- Experience in aesthetics, beauty, wellness or medical clinics
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- Retail sales experience
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- Social media confidence and marketing skills
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- Interest in skincare and aesthetics
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#J-18808-Ljbffr

📌 Client Experience Coordinator (Victoria)
🏢 Vara Aesthetics
📍 Victoria