The Law Society of NSW, Australia's largest membership association for solicitors, invites you to join our Customer Experience team in Sydney's CBD. This full time role (35-hour week) is the first point of contact, handling inquiries across phone, email, web chat and social media to deliver exceptional customer experiences.
You will triage requests, route them to the right teams, keep detailed records, and support call centre efficiency while maintaining a welcoming, customer-first approach in a
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📌 Customer Experience Specialist – Sydney CBD (35h/w) (New South Wales)
🏢 The Law Society of NSW
📍 New South Wales
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