Essential Data & Voice is seeking a Senior Solution Architect to shape the future of Customer Experience across Australia. The role focuses on Genesys Cloud, AI and Experience Orchestration, going beyond traditional contact centre architecture to transform engagement for customers and employees.
You'll work with sales, delivery and leadership to design cutting-edge solutions, influence customer strategy and unlock measurable business outcomes through modern CX technologies across enterprise and
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📌 Senior Genesys Cloud Architect – AI & Orchestration (Ryde City Council)
🏢 Essential Data + Voice
📍 Ryde City Council
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