Job Description

Casual Administration Officer Mental Health Services (Western Sydney)

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Locations: headspace | Katoomba | Hawkesbury | Penrith | Mount Druitt | Parramatta |

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Casual | Weekdays | Business Hours Only

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Health Professional Support services Level 3 - $32.22per hour + 25% casual loading

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Advert Closing - 11:55pm, Sunday 23rd August 2026

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Join Uniting Mental Health & Wellbeing as a Casual Administrative Officer supporting headspace team. In this flexible and rewarding role, you'll help create a warm, welcoming space for young people and adults accessing mental health support.

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We're looking for someone enthusiastic, adaptable, and organised, with strong admin skills and a passion for supporting community wellbeing. Whether you're hoping to gain experience in the mental health or NGO sector or simply seeking a role that offers variety and purpose, this is a great opportunity to be part of a values-driven team making a real difference.

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Any level of experience is considered; however, we are looking for applicants who:

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- Are highly organised and able to multi-task.
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- Can remain calm and focused in busy environments.
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- Are comfortable working in the Mental Health space.
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- Have excellent overall computer skills and confident using MS Office applications.
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- Flexible approach, including the ability to work autonomously, exercise initiative, and have a proactive approach to problem resolution.
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- Available to work across multiple locations - Katoomba & Hawkesbury being priority areas
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Even Better:

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Have experience in a similar role such as a Medical/Mental Health/Youth Service Receptionist/Administrator.

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Duties and responsibilities include but are not limited to:

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- Providing daily administrative in office support to staff, private practice and consortium members.
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- Answering incoming phone calls and welcoming visitors to site providing high-level customer service support.
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- Monitoring email, voicemail and fax inboxes, actioning as appropriate.
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- Booking, confirming and rescheduling appointments using our Electronic Medical Records System.
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About the Program

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headspace is part of Australia's National Youth Mental Health Foundation, providing early intervention services to young people aged 12-25. Our multidisciplinary team delivers support across mental health, physical health (including sexual health), alcohol and other drugs, and work and study.

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Benefits & culture

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As an organisation, we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply.

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As part of the Uniting family, you will benefit from:

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- Access to our U rewards program with exclusive discounts.
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- Access to Fitness Passport - Live your best life.
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- A supportive, inclusive and collaborative work environment.
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- Opportunities for career progression within a diverse and supportive team.
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📌 Casual Administration Officer Mental Health Services (Western Sydney) (Katoomba)
🏢 Uniting
📍 Katoomba