ETHAN in Adelaide CBD seeks a Service Desk Analyst to join a close-knit, agile team. You will provide first-line support to ETHAN Group customers and internal divisions, handling calls, emails and tickets within agreed SLAs.
Key duties include diagnosing desktop and laptop hardware and software issues, basic printer problems, password resets and account creation/deletion. The role is onsite, with a 24x7 rotational shift, and requires strong communication and a customer-first mindset as
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📌 Adelaide Onsite Service Desk Analyst – 24x7 Support
🏢 Ethan
📍 Adelaide
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