Job Description

$90,000 - $95,000 per annum + Super

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Company Description

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Restaurant Manager

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$90,000 - $95,000 per annum + Super

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At Accor, we believe that luxury is defined by memorable moments and exceptional experiences. Our people bring those moments to life, and we are proud to offer inspiring career pathways, world-class training, and opportunities to work in some of the most iconic hospitality destinations in Australia.

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Who We Are...

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A sanctuary of style located on the doorstep of Chadstone - The Fashion Capital, Hotel Chadstone Melbourne MGallery offers guests a luxury escape unlike any other. Home to our award-winning restaurant, Pastore, memorable breakfast experiences and personalised In-Room Dining, we pride ourselves on creating exceptional dining experiences that complement every guest's stay.

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Job Description

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As Restaurant Manager, you'll lead the daily operation of Pastore, our signature modern Italian restaurant, together with breakfast service and In-Room Dining. You'll play a key role in ensuring every dining experience reflects the warmth, sophistication and personalised service that defines the MGallery brand.

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This is a hands-on leadership role where you'll inspire your team, foster a positive culture and continually look for opportunities to elevate both the guest experience and operational excellence across multiple dining experiences.

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Key Responsibilities

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- Lead the day-to-day operations across Pastore, breakfast and In-Room Dining.
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- Ensure exceptional guest satisfaction by proactively engaging with guests, resolving concerns promptly and placing the guest experience at the centre of decision-making.
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- Lead, coach and develop Assistant Managers, Supervisors and team members,



creating a culture built on collaboration, accountability and excellence.
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- Work closely with the Executive Chef and wider hotel leadership team to deliver seamless service and memorable guest experiences.
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- Maintain consistently high presentation, service and operational standards across all outlets.
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- Support recruitment, rostering, labour management and daily operational planning.
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- Drive service recovery, resolving guest feedback professionally and confidently.
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- Identify opportunities to improve service delivery, operational efficiency and the overall guest experience.
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- Build strong relationships with guests, locals, industry professionals and repeat clientele to drive loyalty, gather feedback and enhance the dining experience.
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- Demonstrate strong business acumen to achieve and exceed operational and financial objectives.
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- Assist in developing and monitoring restaurant budgets, targets and costs, ensuring stock, labour and operating expenses are managed effectively while maintaining appropriate staffing levels.
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- Ensure compliance with food safety requirements, hotel standards and company policies.
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- Maintain a visible leadership presence throughout key service periods, including breakfast, lunch, dinner and weekends.
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Qualifications

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- Previous leadership experience managing premium restaurant or hotel food and beverage operations.
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- A genuine passion for hospitality and creating memorable dining experiences.
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- Proven experience leading, coaching and developing high-performing teams.
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- Robust operational knowledge across restaurant service, breakfast operations and hotel dining environments.
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- Excellent organisational skills with the ability to balance multiple priorities.
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- A collaborative leadership style with outstanding communication and relationship-building skills.
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- A proactive mindset with a focus on continuous improvement and service excellence.
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- Flexibility to work across a seven-day roster, including evenings, weekends and public holidays.
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- A visible, hands-on leadership approach that inspires confidence, accountability and teamwork.
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Additional Information

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What's In It For You...

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- Lead some of Hotel Chadstone's most significant dining experiences, including our signature restaurant, breakfast operation and In-Room Dining.
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- Enjoy genuine career development opportunities with Australia's largest hotel group, Accor.
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- Access worldwide accommodation and dining discounts from your first day, Chadstone shopping privileges, complimentary anniversary accommodation and a range of additional employee benefits.
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- Join a supportive leadership team committed to developing talent and creating exceptional guest experiences.
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- Work in a sophisticated luxury hotel environment where no two days are the same.
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If you're passionate about leading people, delivering exceptional dining experiences and creating memorable moments for every guest, we'd love to hear from you.

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📌 Restaurant Manager (Victoria)
🏢 Accor
📍 Victoria