Parliament of NSW is seeking a Service Desk Analyst to provide broad-ranging IT user support across the Parliament's network and infrastructure in Sydney. You will resolve first-line issues and determine escalations as needed, in both fixed service desk and offsite settings.
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The role requires experience in IT customer support, robust knowledge of Windows operating systems and hardware, and familiarity with Microsoft 365. A roster for extended support on Parliament Sitting Days is required.
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📌 IT Service Desk Analyst -- Frontline User Support (New South Wales)
🏢 Parliament of NSW
📍 New South Wales
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