Job Description

Experienced Medical Receptionist – Full Time For Neurosurgery Practice

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We have an exciting opportunity for an experienced Medical Receptionist to join our busy neurosurgery practice on a full-time basis, Monday to Friday, 9:00 am–5:00 pm

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As the first point of contact for our patients, you will play an important role in providing a qualified, welcoming and efficient experience while supporting the day-to-day operations of the practice.

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We are looking for a highly motivated, organised and enthusiastic individual with a strong can-do attitude, excellent multitasking skills and the ability to work autonomously in a fast-paced specialist environment while contributing positively to the wider team.

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Clinic Locations

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- Penrith – Main Office
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- Drummoyne : Monthly
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- Travel between clinic locations is required
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Requirements:

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- Must hold a valid driver's licence.
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- Must have access to your own reliable car.
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Key Responsibilities

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- Meet and greet patients in a professional and friendly manner
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- Schedule consultations and manage patient enquiries
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- Maintain confidential and accurate medical records
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- Process invoicing, receipting and consultation billings
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- Attend to doctors' administrative requests
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- Liaise closely with the Practice Manager regarding surgical and theatre bookings
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- Prepare surgical quotes and Workers Compensation report quotes
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- Manage Workers Compensation matters, including approvals and payment follow-up
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- Process clinical notes and medical record requests from insurers and legal representatives
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- Follow up outstanding accounts, including Medicare, DVA and Workers Compensation
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- Ensure all administrative tasks are completed accurately and within required timeframes
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Skills & Experience

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- Minimum 2 years' experience in a medical practice or similar healthcare environment
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- Previous experience as a Medical Receptionist is essential
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- Experience with Genie and/or Gentu medical software is highly desirable
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- Robust computer skills, including Microsoft Outlook and Office
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- Sound knowledge of medical terminology
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- Excellent communication and interpersonal skills
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- Strong organisational, time-management and multitasking abilities
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- High attention to detail and ability to prioritise competing tasks
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- Ability to work independently and as part of a team
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This is a fantastic opportunity to become a valued member of a dedicated and professional specialist practice committed to delivering a high standard of patient care.

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If you are an experienced Medical Receptionist who thrives in a busy environment and takes pride in providing exceptional patient service and administrative support, we would love to hear from you.

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📌 Medical Receptionist (New South Wales)
🏢 Dr Ashraf Dower
📍 New South Wales