CX Training Facilitator — Onboarding & Knowledge Hub Lead (City of Yarra)

CX Training Facilitator — Onboarding & Knowledge Hub Lead (City of Yarra)

22 Aug
|
ACCENT GROUP
|
City of Yarra

22 Aug

ACCENT GROUP

City of Yarra

Accent Group is seeking a Customer Experience Training Facilitator to lead onboarding and ongoing training for our CX teams across onshore and offshore sites, while maintaining The HUB knowledge base and learning resources. You will deliver structured onboarding, plan and run regular training, and collaborate with CX leadership to close capability gaps.

The role focuses on developing guides, supporting change programs, and monitoring training effectiveness to ensure consistent customer

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📌 CX Training Facilitator — Onboarding & Knowledge Hub Lead (City of Yarra)
🏢 ACCENT GROUP
📍 City of Yarra

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