Aurec Group is seeking multiple Service Desk Analysts to support our Federal Government client across Australian locations. The role emphasizes first-contact resolution, logging and triaging incidents, and delivering high-quality remote customer support to government users.
You will log and route tickets via enterprise ITSM tools, perform routine Identity & Access tasks (Active Directory, Exchange, Microsoft 365), troubleshoot across Windows, macOS and mobile devices, and contribute to
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📌 Service Desk Analyst - Remote Support (Canberra)
🏢 Aurec Group
📍 Canberra
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