Job Description

The Advantages:

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- Up to $90K + Super + performance-based incentives
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- Vibrant, positive and flexible team culture
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- Work from a premium, luxury office environment
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- 5-star Google reputation and strong brand presence
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- Exceptional staff retention and team stability
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- Business coach to further develop your skills professionally
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The Role:

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- Oversee the end-to-end operations of a leading high performing team
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- Manage listings, contracts, Form 6's, Form 2's, marketing campaigns, and client communications
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- Lead team accountability, performance tracking, and workflow management
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- Drive continuous improvement of systems, processes, and service standards
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- Provide high-level executive support to a successful industry leader
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- Ensure an exceptional client experience from appraisal through to settlement
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- Play a key role in business growth, team development, and operational excellence
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The Candidate:

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- Real estate experience ideally in operations, administration, EA, or team management
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- A current Real Estate Certificate of Registration
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- Exceptional organisation and prioritisation skills
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- Strong systems, CRM, and technology proficiency
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- A natural leader who thrives on accountability and driving results
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- Proactive, solutions-focused, and able to work independently
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- Professional communicator with a passion for delivering outstanding client experiences
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- Able to manage multiple moving parts in a high-performance environment
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📌 Operations Manager (City of Gold Coast)
🏢 Gough Recruitment
📍 City of Gold Coast