Queensland Corrective Services – Woodford QLD

- Examine incoming correspondence to determine the appropriate action
- Check outgoing correspondence for content and adherence to style guides and formatting requirements and amend where necessary
- Register incoming and outgoing correspondence and prioritise accordingly
- Manage appointment diary on behalf of management
- Ensure the confidentiality of all documentation handled and maintain a secure filing system
- Liaise with officers at all levels within both public and private sectors in relation to the centre’s activities
- Schedule meetings, book meeting rooms and organise teleconferencing if necessary
- Book travel including accommodation, car hire and flights
- Provide support and advice to other staff administrative issues and assist with the preparation of briefs, memorandums, submissions and executive and ministerial correspondence

- Decision making and reasoning involve gathering information, evaluating a variety of solutions, and selecting the best option, working ethically, working under pressure and demonstrating resilience
- Teamwork skills with the ability to work without supervision and as part of the broader team. In addition, demonstrated ability to collaborate and contribute to team results
- Information technology skills at a competent level with the willingness to learn current IT skills and use internal information management databases as well as Microsoft Office software




- Planning & Organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
- Problem solving skills with the ability to apply a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team member
- Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences. Written skills with the ability to summarise information and data
- Ability to use judgement and discretion with confidential information
- Demonstrated ability to show initiative and be proactive
- Demonstrated ability to balance competing demands and executive needs
- Ability to work well under pressure whilst maintaining accuracy
- Proven administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases
- Interpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the centre
- Ability to acquire knowledge of relevant acts and regulations

Applications to remain current for 12 months.

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📌 Support Officer (Woodford)
🏢 Queensland Corrective Services
📍 Woodford