Home Services Coordinator: Scheduling & Customer Experience (Melbourne)

Home Services Coordinator: Scheduling & Customer Experience (Melbourne)

22 Aug
|
JB Hi-Fi & The Good Guys
|
Melbourne

22 Aug

JB Hi-Fi & The Good Guys

Melbourne

JB Hi-Fi Group is seeking a Home Services Coordinator to manage enquiries from stores, customers and subcontractors across phone, email and other channels, ensuring timely support for installation programs and a high customer experience.

You will handle inquiries, schedule work orders, monitor coverage and escalate issues as needed while collaborating with JB stakeholders and adhering to processes. This role includes a rotating roster with weekends and public holidays.

#J-18808-Ljbffr

📌 Home Services Coordinator: Scheduling & Customer Experience (Melbourne)
🏢 JB Hi-Fi & The Good Guys
📍 Melbourne

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