Eden Ritchie Recruitment are seeking an experienced AO4 Program Officer – Digital Solutions to support the development and delivery of digital business solutions within a large Queensland Government environment.

This role will focus on the practical development, administration and support of SharePoint Online, Power Apps, Power Automate and Microsoft 365 technologies . You will work closely with stakeholders to understand operational requirements, develop low‑code solutions and identify opportunities to improve business processes, collaboration and information management.

Rate: $60.06 per hour + super
Location: Nerang
Contract Length: 12 months, with possible extension

Key Responsibilities

- Develop, configure and maintain SharePoint Online sites, libraries, lists and content management solutions
- Design and support Power Apps, Power Automate workflows and other low‑code digital solutions
- Identify opportunities to streamline and improve business processes using Microsoft 365 technologies
- Gather and document business requirements to support solution development
- Provide technical advice, troubleshooting and ongoing user support
- Assist with testing, implementation and enhancement of digital solutions
- Deliver user training and support the adoption of new systems and processes
- Develop user guides, procedures, system documentation and training materials
- Support information and records management requirements within SharePoint environments




- Ensure solutions align with relevant information management, cyber security and governance requirements.

About You

- Demonstrated experience with SharePoint Online, Power Apps, Power Automate and Microsoft 365
- Experience supporting, administering or developing business systems and digital solutions
- Hands‑on experience configuring SharePoint environments, including permissions, document libraries, metadata and content structures
- Ability to develop low‑code solutions using Microsoft Power Platform
- Ability to analyse business processes and identify opportunities for digital improvement
- Strong problem‑solving and troubleshooting capability
- Confidence communicating technical concepts to non‑technical users
- Robust organisational skills and the ability to manage competing priorities
- A customer‑focused approach with a commitment to continuous improvement.

This is a fantastic opportunity to apply your Microsoft 365 and Power Platform expertise to develop practical digital solutions that improve processes, collaboration and information management across a busy operational environment.

For more information or to discuss the role, please contact Bree Woods at ****@edenritchie.com.au or 0*** .

Additional Information

- Build practical SharePoint and Power Platform solutions
- Drive meaningful digital and process improvements
- Work directly with stakeholders to solve business challenges

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📌 Program Officer (Digital Solutions) (City of Gold Coast)
🏢 Eden Ritchie Recruitment
📍 City of Gold Coast