- Monitor application health and performance using tools such as Splunk, Dynatrace, Grafana, or Datadog
- Perform end-to-end application troubleshooting, root cause analysis, and resolution
- Analyze logs, metrics, and traces to proactively identify and resolve issues
- Develop and maintain scripts (Python/Shell/Bash) for automation and operational efficiency
- Work extensively in Unix/Linux environments for application and infrastructure support
- Write and optimize complex SQL queries for data analysis and issue resolution
- Support and maintain databases such as Oracle, PostgreSQL, MySQL, or Cassandra
- Manage and support Apache Tomcat Server deployments and configurations
- Participate in DevOps pipeline creation, maintenance, and optimization
- Collaborate with cross-functional teams for deployment, upgrades, and incident resolution




- Ensure system stability, performance, and high availability

Must-Have Skills

- Splunk and Dynatrace
- Robust Application Troubleshooting skills
- Database concepts with any of:
- Shell Scripting
- Apache Tomcat Server
- Basics of DevOps pipeline creation and maintenance
- Knowledge of ITIL / TISM processes
- Change and Deployment Management
- Experience in production support or SRE environments
- Strong analytical and problem-solvi ng skills
- Excellent communication and collaboration abilities
- Ability to work in high-pressure, production environments
- Continuous learning mindset and ownership attitude

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📌 Site Reliability Engineer (City of Sydney)
🏢 Tata Consultancy Services
📍 City of Sydney