ICT Project Officer | Australian Government Contract Opportunity

Eligibility: Australian Government experience preferred

Security Clearance: Baseline clearance

Location: Australian Capital Territory

Work Arrangement: 100% onsite / office-based

Contract Duration: 3 months + 3-month extension option

Start Date: 7 September 2026

Experience: APS5-equivalent

Hours: Up to 37.5 hours per week

ICT Project Officer | Australian Government Contract Opportunity

Role Details

Eligibility: Australian Government experience preferred

Security Clearance: Baseline clearance

Location: Australian Capital Territory

Work Arrangement: 100% onsite / office-based

Employment Type: ICT Labour Hire Contract

Contract Duration: 3 months + 3-month extension option

Start Date: 7 September 2026

Experience: APS5-equivalent

Hours: Up to 37.5 hours per week

About the Chance

An Australian Government organisation is seeking an experienced ICT Project Officer / ICT Support professional to provide frontline ICT support and contribute to ICT projects and operational activities.

The successful candidate will work in a customer-focused environment supporting users, ICT systems, devices and technology initiatives across Australia and overseas.





Key Responsibilities

- Provide first-level ICT support across hardware, software, network, account and device issues
- Triage, resolve and escalation incidents and service requests
- Administer user accounts, devices, software and ICT asset records
- Support ICT projects, upgrades, testing, deployments and rollouts
- Develop and maintain ICT procedures, user guides and knowledge articles
- Liaise with technical teams, vendors and service providers
- Identify recurring issues and contribute to service improvements
- Support cyber security, patching, access management and incident reporting
- Provide professional support to technical and non-technical users

Essential Experience

- Experience delivering responsive ICT support within an Australian Government environment
- Strong troubleshooting experience across Microsoft on-premises and cloud technologies
- Ability to analyse technical issues, assess risks and develop practical solutions
? No, that line had a mistake. We need to correct: That LI should be
- Ability to analyse technical issues, assess risks and develop practical solutions
. }

#J-18808-Ljbffr

📌 ICT Project Officer (Canberra)
🏢 Esync Solutions
📍 Canberra