Lead, Conversational AI Strategy & Customer Experience (Queensland)

Lead, Conversational AI Strategy & Customer Experience (Queensland)

22 Aug
|
Auto & General Australia
|
Queensland

22 Aug

Auto & General Australia

Queensland

Auto & General Australia is seeking a Senior Manager, Conversational AI to lead the newly formed team and drive the strategy, design, and delivery of agentic AI solutions across customer and third-party channels using Genesys Cloud.

You will mentor a high-performing team, establish governance, track KPIs, and ensure compliance while staying ahead of AI trends to deliver measurable operational efficiencies and enhanced customer experiences.

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📌 Lead, Conversational AI Strategy & Customer Experience (Queensland)
🏢 Auto & General Australia
📍 Queensland

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