Job Description

About the organisation

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Our client is a well-established not-for-profit operating nationally within the health and accreditation space. Their work plays a vital role in maintaining professional standards, supporting education pathways, and protecting public safety.

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They are known for being values-led, inclusive, and committed to developing their people - making this a great environment to build experience and progress your career.

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About the role

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Reporting to the Assessment Manager, this position supports the day-to-day coordination of assessment activities. You'll be a key contact for candidates and stakeholders, helping guide them through processes while keeping schedules, systems, and records running smoothly.

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This role suits someone with a solid foundation in administration or customer service who enjoys a fast pace, likes being busy, and feels comfortable working across multiple systems and priorities.

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If you enjoy problem-solving, talking to people, and being the person who keeps things organised - you'll feel right at home here.

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What you'll be doing

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- Supporting the Assessment Manager and wider assessment team
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- Processing and reviewing assessment applications
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- Coordinating bookings, schedules, and assessment logistics
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- Managing data and maintaining accurate records
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- Communicating with candidates and stakeholders by phone and email
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- Responding to enquiries professionally and efficiently
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- Assisting with online assessments, including basic system troubleshooting
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- Supporting general assessment administration such as cancellations and refunds
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09th August, 2026

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About the organisation

n

Our client is a well-established not-for-profit operating nationally within the health and accreditation space. Their work plays a vital role in maintaining professional standards, supporting education pathways, and protecting public safety.

n

They are known for being values-led, inclusive, and committed to developing their people - making this a great environment to build experience and progress your career.

n

About the role

n

Reporting to the Assessment Manager, this position supports the day-to-day coordination of assessment activities. You'll be a key contact for candidates and stakeholders, helping guide them through processes while keeping schedules, systems, and records running smoothly.

n

This role suits someone with a solid foundation in administration or customer service who enjoys a fast pace, likes being busy, and feels comfortable working across multiple systems and priorities.

n

If you enjoy problem-solving, talking to people, and being the person who keeps things organised - you'll feel right at home here.

n

What you'll be doing

n

n
- Supporting the Assessment Manager and wider assessment team
n
- Processing and reviewing assessment applications
n
- Coordinating bookings,



schedules, and assessment logistics
n
- Managing data and maintaining accurate records
n
- Communicating with candidates and stakeholders by phone and email
n
- Responding to enquiries professionally and efficiently
n
- Assisting with online assessments, including basic system troubleshooting
n
- Supporting general assessment administration such as cancellations and refunds
n

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What will help you succeed

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Strong organisation skills

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You're comfortable managing multiple tasks, keeping track of details, and working to deadlines.

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Confident communication

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You're happy speaking with a wide range of people, explaining processes clearly, and building rapport over the phone and in writing.

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Comfort with technology

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You're confident using computers and online systems, quick to learn recent platforms, and able to follow processes and troubleshoot simple issues.

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About you

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- Previous experience in administration with customer engagement
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- Reliable, proactive, and happy working in a fast-moving environment
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- Clear and professional communicator
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- Comfortable learning and using new systems and technology
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- Respectful, discreet, and aware of confidentiality requirements
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- Enjoys working as part of a team while managing individual responsibilities
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- Experience in the health industry or assesments administration space will be highly regarded
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If you're looking for your next step in administration within a purpose-driven organisation, we'd love to hear from you.

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📌 Assessment Administration Officer (Victoria)
🏢 Recruitly
📍 Victoria