Insurance Business Review is seeking a customer-focused Service Desk Analyst to deliver high-quality IT support and ensure smooth operation of technology services organization-wide. You will troubleshoot issues, support users, and thrive in a quick-paced IT service environment.
You will provide first-line IT support via phone, email, chat, and ticketing systems, log and manage incidents, assist with password resets, and contribute to knowledge bases and service improvements.
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📌 IT Service Desk Analyst - Grow Your IT Career (New South Wales)
🏢 Insurance Business Review
📍 New South Wales
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