Job Description

Customer Service Representative - Auto Glass Riverwood Location

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Customer Service Representative | Riverwood | $35.15/hrFull-Time | Monday – Friday | 7:00 AM – 3:36 PM

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Our client, Australia's leading Auto Glass Supply company, is currently seeking an experienced and motivated Customer Service Representative to join their dynamic team based in Riverwood.

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This is a fantastic opportunity for individuals looking for stable, full-time work with the potential to become a permanent team member.

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Position OverviewAs a Customer Service Representative, you will play a key role in delivering exceptional service to customers, processing orders and returns, managing invoices, and supporting daily branch operations. You will be essential in maintaining robust customer relationships and ensuring a smooth order-to-delivery process.

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Key Responsibilities

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- Respond promptly to customer enquiries and concerns
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- Process sales orders, returns, credits, and payments
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- Prepare and issue invoices; assist with banking
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- Coordinate deliveries and liaise with freight companies
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- Support warehouse operations and delivery scheduling
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- Manage inventory, stock transfers, and office supplies
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- Report breakages and assist with stocktakes
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- Perform regular inventory checks
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- Follow up on outstanding payments (as required)
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To Be Successful, You Will Have:

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- Proven experience in customer service
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- Strong written and verbal communication skills
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- High attention to detail
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- Excellent time management and organisational abilities
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- Solid computer skills
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- Reliable transport (essential)
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What's On Offer

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- Pay Rate: $35.15 per hour
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- Hours: Monday – Friday, 7:00 AM – 3:36 PM
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- Long-term opportunity with potential for permanent employment
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- Supportive team environment with a respected national company
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📌 Customer Service Representative - Auto Glass Riverwood Location (New South Wales)
🏢 Labourforce
📍 New South Wales