Interactive Pty Ltd is seeking an experienced Manager, Service Management to lead governance, delivery and continual improvement of Incident, Request, Problem, Configuration and Change Management, including accountability for the managed Service Desk. You will build capable teams, elevate customer outcomes and promote automation, AI adoption and collaboration across Interactive.
The role focuses on driving a continuous service improvement roadmap, sustaining service levels and delivering a
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📌 Senior Service Management Leader - Incident, Change & AI (City of Sydney)
🏢 Interactive
📍 City of Sydney
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