Job Description

ARCway Careersare on the lookoutfor a motivated and enthusiasticCustomer ServiceTraineeto join a fast growingPrivate Lending Firmbased inNorwest.

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This is a fantastic opportunity for someone looking to start their career in finance, gain hands-on experience in a professional office environment and completea Nationally Recognised Certificate 3 in Business.

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The role is an Entry-Level Position - No Previous Experience Required!

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What You'll Be Doing

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- Handling inbound and outbound customer calls
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- Assisting customers with their applications and supporting documents
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- Supporting the broader team with day‐to‐day activities
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- Updating customer details in the CRM system
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- Generating and sending contracts for settlements
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- Completing welcome calls with new customers
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- Reaching out to potential customers and connecting them with Account Managers
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What We Offer:

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- 12-month Full-Time traineeship with Monday to Friday office based hours
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- FEE-FREE nationally recognised Certificate III in Business
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- Practical, hands-on industry experience
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- Access to a travel concession card during your traineeship
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- Prospect to develop valuable skills and build a career in Business and Finance
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Who We're Looking For

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- Someone who has a great attitude and eager to learn
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- Interested in Business and Finance
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- Enjoys talking to people and building relationships
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- Is organised, motivated and a confident communicator
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- Wants a long-term career with strong earning potential
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Please note: these Entry Level roles are subject to an eligibility criteria. You must be an Australian or New Zealand Citizen or an Australian Permanent Resident.

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Any qualifications previously completed may affect your eligibility. Only eligible and suitable candidates will be contacted

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📌 Customer Service Traineeship (Hatfield)
🏢 ARC Group
📍 Hatfield