Senior Leader, Complex Complaints & Investigations (City of Sydney)

Senior Leader, Complex Complaints & Investigations (City of Sydney)

22 Aug
|
NSW Department of Customer Service
|
City of Sydney

22 Aug

NSW Department of Customer Service

City of Sydney

The NSW Department of Customer Service is seeking an Associate Director for Complaint Resolution to lead the resolution of complex complaints in Sydney. This ongoing, full time role involves managing high-risk matters and ensuring fair outcomes for injured individuals.

The ideal candidate will have extensive experience in complaints and investigations, demonstrating strong leadership and a commitment to fairness in dispute resolution. The position offers a hybrid work model, requiring a minimum of 5 days per fortnight in the office.

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📌 Senior Leader, Complex Complaints & Investigations (City of Sydney)
🏢 NSW Department of Customer Service
📍 City of Sydney

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