IAG is seeking an External Dispute Resolution Lead to guide a high-performing team through AFCA-referred general insurance complaints. The role balances regulatory expectations with strong people leadership to deliver thoughtful, timely outcomes and continuous improvements across the complaints journey.
The position is permanent, full time, based in multiple locations across Australia, with opportunities for flexible work arrangements and ongoing professional development through IAG Academy and
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📌 Remote External Dispute Resolution Lead (Adelaide)
🏢 Iag
📍 Adelaide