Job Description:

Australian Citizens residing in Australia only respond.

Essential criteria

- 1. Certified Salesforce Administrator with a minimum of 4 years experience within Salesforce eco-system.
- 2. Salesforce product knowledge, and a robust understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
- 3. Experience working in a Salesforce application or environment support role
- 4. Experience in Data Loader, Service Cloud, and troubleshooting Salesforce issues and work with internal parties and vendor partners to resolve them
- 5. Hands‑on experience in managing Salesforce related CI/CD processes using GitLab or a similar tool.
- 6. Excellent communications and negotiation skills, ability to manage competing priorities,



and proficiency in aligning multiple stakeholders for effective collaboration

Desirable criteria

- 1. ITIL Foundation Certification and experience.
- 2. Experience with tools such as Jira and Confluence.
- 3. Strong understanding of Scrum/Agile methodologies.
- 4. Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.

Required Skills:

- Permissions
- Accessibility
- Profiles
- ITIL
- Gitlab
- Product Knowledge
- Confluence
- Scrum
- Negotiation
- Troubleshooting
- JIRA
- Security
- Design

#J-18808-Ljbffr

📌 2 xSenior Salesforce Administrator, Environment & Release (City of Sydney)
🏢 Softtest pays pty
📍 City of Sydney