Job Description

Work Type - Full Time ongoing

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Classification - Mental Health Officer Grade 2 (MHO2)

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Pay Grade Range - $67,724 to $73,595 plus super and salary packaging

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Program Support Worker

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At Forensicare, Victoria's specialist provider of forensic mental health services, we support people with serious mental illness who are connected to, or at risk of contact with, the justice system. Our recovery-focused services are delivered across inpatient, community and secure settings throughout Victoria.

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We are seeking a Program Support Worker to join the Hospital Directorate at Thomas Embling Hospital. In this rewarding role, you will support the delivery, coordination and administration of evidence-based therapeutic programs that contribute to patient recovery, skill development and community reintegration.

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Working closely with multidisciplinary teams, you will help ensure programs are accessible, engaging and delivered effectively while building positive therapeutic relationships with patients.

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About the Role

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Reporting to the Program Support Coordinator, you will:

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- Support the planning, scheduling and delivery of therapeutic programs and activities.
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- Assist patients to participate in group-based therapeutic programs and activities.
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- Develop and maintain program timetables, promotional materials and databases.
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- Record attendance, coordinate assessments and assist with program evaluation activities.
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- Liaise with clinical teams regarding program availability and patient participation.
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- Maintain accurate documentation and contribute to continuity of care.
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- Participate in training, supervision and ongoing professional development.
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- Provide safe, person-centred support aligned with recovery-oriented and trauma-informed practice.
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About You

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You will bring:

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- A demonstrated commitment to recovery-oriented mental health practice.
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- Completion or partial completion of a relevant qualification in mental health,



disability support, allied health assistance, welfare or a related field, or a willingness to undertake further study.
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- Experience performing administrative tasks including scheduling, document preparation and database management.
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- Strong interpersonal skills and the ability to build rapport with consumers and colleagues.
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- Confidence working collaboratively within a multidisciplinary team environment.
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- Strong written and verbal communication skills.
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- Proficiency in Microsoft Office applications including PowerPoint, Excel and SharePoint.
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Why Join Forensicare?

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- Meaningful work that directly supports patient recovery and rehabilitation.
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- Opportunities for ongoing learning, supervision and professional development.
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- Work within a highly skilled multidisciplinary team.
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- Be part of Victoria's leading forensic mental health service.
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- Contribute to cutting-edge therapeutic programs that make a genuine difference in people's lives.
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Our Values

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We are committed to recovery-oriented, person-centred and trauma-informed care, ensuring the rights, dignity and wellbeing of every consumer are respected

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Applications will be reviewed and assessed as received. Applications may close earlier than indicated.

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- Influenza and Immunisation Evidence
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- This position is subject to a Police Check
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Forensicare is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a lived experience of disability, as well as people from culturally and linguistically diverse backgrounds. Forensicare promotes our guiding principles of RESPONSIVENESS, INTEGRITY, IMPARTIALITY, ACCOUNTABILITY, RESPECT, LEADERSHIP, HUMAN RIGHTS; and promotes behaviours that are consistent with these values at all times. Forensicare is an equal opportunity employer and offers a smoke free environment.

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📌 Program Support Coordinator (Williamstown)
🏢 Forensicare
📍 Williamstown