A well-established and respected residential builder known for delivering quality homes across Perth. Due to continued growth, an opportunity has become available for an experienced Maintenance Manager / Service Manager to lead the post-construction maintenance and warranty function across a small residential portfolio.
This role will suit someone with strong residential construction knowledge, excellent stakeholder management skills and the ability to lead and coordinate maintenance works from handover through to completion.
The Role
Reporting into senior management, you will oversee all maintenance and warranty operations, ensuring a high standard of customer service and efficient resolution of defects and maintenance requests.
Key Responsibilities
- Manage the end-to-end maintenance and warranty process across completed homes
- Coordinate trades, suppliers and subcontractors to ensure timely completion of works
- Liaise directly with homeowners to manage expectations and maintain strong customer relationships
- Conduct site inspections and assess maintenance or warranty issues
- Liaise with office coordinators to prioritise and schedule maintenance works across multiple homes and projects
- Monitor quality of workmanship and ensure works are completed to company standards
- Work closely with construction supervisors and internal departments to resolve ongoing issues
- Maintain accurate records, reporting and maintenance documentation
- Manage maintenance budgets, invoices and supplier performance
- Drive continuous improvement across maintenance systems and customer experience
About You
- Previous experience in a Maintenance Manager, Service Manager or Supervisor role within residential construction
- Strong understanding of residential building processes and warranty obligations
- Excellent communication and problem-solving skills
- Ability to manage multiple jobs and competing priorities
- Strong trade and subcontractor coordination experience
- Professional and customer-focused approach
- High attention to detail and organisational skills
Why Join?
- Join a respected and growing residential builder
- Strong team culture and supportive leadership
- Long-term stability and career progression opportunities
- Modern office environment
- Competitive salary package reflective of experience
This is an excellent prospect to join a reputable builder in a key leadership role focused on quality, customer experience and operational delivery. Reach out to discuss or click apply - ••••@bondandco.com.au / 04•• ••• 155
If the opportunity isn't relevant to you but someone in your network comes to mind, we’d really appreciate an introduction. As a thank you, if we successfully place your referral, you’ll receive a $1,500 gift card , paid on their first day of employment.
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