About the role

The NDIS Service Coordinator provides day-to-day leadership to the NDIS team. This role ensures team effectiveness, participant outcomes, and compliance with NDIS standards.

Key responsibilities

- Provide day-to-day leadership to the NDIS team

- Conduct inductions for new team members

- Ensure team members are meeting targets

- Escalate performance management concerns to the Service Manager and/or Managing Director

- Complete risk assessments and ensure incidents are reported

- Assist with recruitment as requested by the Service Manager and/or Managing Director

- Work closely with the Service Manager and Intake Coordinators to identify potential opportunities for expanding reach and potential clients in the NDIS sector

- Build a strong and respected local network of relevant service providers in the community

- Act as the first point of contact for new clients

- Liaise with NDIS Local Area Coordinators

About you

- Minimum 5 years experience leading a NDIS team





- Demonstrated understanding of NDIS practice standards and the NDIS code of conduct

- Demonstrated capability in providing direct support to participants through assisting, supporting, coaching, mentoring and training in the area of lifestyle skills

- Provision of a creative, flexible, person-centred approach

- Demonstrated ability to liaise with key stakeholders

- Ability to establish and work collaboratively within a team setting

- Strong organisational skills that facilitate prioritisation, meeting deadlines and multi-tasking

- Good written, verbal and interpersonal skills that embrace a diverse range of stakeholder interests

- Minimum of a Cert IV in Disability, Mental Health or Community Services, or other health related field

- Current unrestricted Australian or International driver's licence and access to a car

📌 Service Coordinator (Perth)
🏢 Ahanacare
📍 Perth