Casual Kennel Attendant / Receptionist – Pet Resorts Australia (Terrigal)

Love animals? Enjoy helping people? At Pet Resorts Australia, we pride ourselves on being more than just a boarding facility. We provide first-class accommodation, care and services for cats and dogs, and we’re looking for a motivated Casual Kennel Attendant / Receptionist to join our friendly Terrigal team.

This is an exciting opportunity to combine hands-on animal care with front-of-house customer service, in a role where no two days are the same.
About you
You have a passion for animals AND people and find energy in combining both!
You have previous experience in animal care or hospitality/customer service (12 months+ preferred)
You are friendly and professional with strong communication skills
You have a current driver’s licence and reliable transport.
You’re flexible to work across a 7-day roster, including weekends and holiday periods (Xmas/New Year included)
You have full Australian working rights.
You have the ability to work independently, but also value working in a great team
You have the experience, or aptitude and ability to learn reservation systems
You have a positive, solutions focused outlook
Desirable extras
Qualification in Companion Animal Services (or similar) OR animal experience
Dog training experience and/or knowledge
What you’ll do
This is a diverse role where no two days are the same! In this position you will:
Care for pets – feeding, cleaning enclosures,



exercising, and providing enrichment to ensure they’re happy and healthy during their stay, Following Procedures – safety and protocol are extremely important to the health and safety of our animal guests AND human workers.

You will be keen to follow processes and maintain a safe workplace.

Support operations – from maintaining clean, secure enclosures to assisting with administration and reception tasks.

Be the welcoming face of our resort – greeting clients, answering calls, managing bookings, and processing payments alongside general administrative duties.

Why you’ll love working with us
Diverse role – enjoy the balance of animal care and reception work.
Rewarding environment – be part of a team that makes a genuine difference in the lives of pets and their families.
Beautiful location – work in the Central Coast area surrounded by Oceans and like-minded animal lovers.

Growth and learning – develop your skills in both customer service and animal welfare.

If you’re hardworking, flexible, and ready to join a supportive team, apply now with your resume and cover letter, including responses to the following questions: Do you have administration experience

Do you have full working rights & a current Australian License
What experience do you have working with animals/kennel attendant

What experience do you have with Microsoft office and/or reservation systems

📌 Receptionist / Animal Attendant - Casual (Newcastle)
🏢 Pet Resorts Australia Terrigal
📍 Newcastle