About the role

The opportunity at Mai Wiru is to bring HR capability in-house as our workforce, services and partnerships grow. This newly established senior role will provide consistent support across our stores and corporate operations, lift compliance and workforce planning, and create a fee-earning HR services capability using Employment Hero.

This newly established senior role will provide consistent support across stores and corporate operations, lift compliance and workforce planning, and create a fee-earning HR services capability using Employment Hero. You will lead in-house HR, strengthen workforce stability and build a culturally responsive HR services practice.

About Mai Wiru

Mai Wiru supports remote community stores and essential services across Central Australia. Our work is grounded in community, culture and reliable service delivery. We are strengthening our workforce systems while expanding our support to Wadeye Supermarket as it grows into club and takeaway operations.

What you will lead

- End-to-end employee life cycle services: workforce attraction, recruitment, onboarding, performance, development, retention and separation

- Practical HR compliance framework covering employment contracts, policies, employee records, industrial instruments, payroll inputs, case management and audit readiness

- Workforce planning and reporting to reduce early turnover, casual dependency, vacancies and leadership gaps across remote sites

- Employment Hero, Hero Pay and recruitment-system governance, including accurate workflows, data quality, manager self-service and useful dashboards

- Commercially disciplined Employment Hero and HR advisory service for clients,



beginning with other remote Supermarkets, club and takeaway operations

- Employee relations matters, including performance and conduct processes, grievances, mediation and workplace investigations, with external specialist support where required

- People-related WHS governance, consultation, well-being and psychosocial risk controls in partnership with operational leaders and competent WHS advisers

- Culturally safe, respectful and accessible people practices, manager coaching and communication across geographically dispersed teams

What success looks like

- Reliable HR coverage, explicit service standards and trusted advice for leaders and employees.

- Faster, better-controlled recruitment and on-boarding, with improved mobilisation and compliance completion.

- A measurable reduction in first month and early-tenure turnover, supported by stronger induction, accommodation coordination and manager follow-up.

- Accurate workforce reporting and annual plans covering staffing, succession, capability, leave, risk and cost.

- Employment Hero implemented as the single source of truth and a sustainable client service/revenue stream with clear scope, pricing and margins.

About you

- Substantial generalist HR experience, including employee relations, recruitment, policy,



workforce planning and HR systems.

- Working knowledge of Australian workplace relations and WHS obligations, with sound judgement about when to obtain specialist legal or safety advice.

- Demonstrated ability to operate independently, prioritise a varied caseload and convert strategy into practical systems.

- Strong stakeholder, coaching and written communication skills, including confidence working with executives, managers, boards and external clients.

- Commercial capability to scope, price, deliver and report on HR technology or advisory services.

- Respect for indigenous cultures and experience working effectively with Aboriginal organisations and/or remote communities.

Desirable

- Tertiary qualifications in human resources, employment relations, business or related discipline.

- Employment Hero implementation, partner or payroll experience.

- Experience in retail, hospitality, remote operations or a multi-site environment.

- AHRI membership or equivalent professional standing.

Requirements

T he successful candidate must be willing and able to travel to remote locations and complete a National Police Check; driver’s licence and a medical clearance may need to be provided.

How to apply

Apply through SEEK with your resume and a short cover letter explaining how you would strengthen workforce stability and establish a commercially viable HR services function. Applications close 04/09/2026.

Mai Wiru values a diverse workforce and culturally safe workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

📌 Manager - People, Culture & HR Services (Adelaide)
🏢 Mai Wiru Regional Stores Council Aboriginal
📍 Adelaide