About us

Stan Bond are looking for a warm, professional and highly organised Showroom Customer Care & Sales Support Consultant to join our team at our Campbelltown Display Centre.

This role is ideal for someone who enjoys working with people, has strong customer service skills, and is interested in interiors, home improvement, window furnishings or design.

You will be one of the first points of contact for customers visiting or contacting our showroom. Your role will be to welcome customers, understand their needs, guide them through the first stage of their enquiry, arrange appointments with our sales consultants, and ensure they receive a professional and positive Stan Bond experience.

You will also provide important support to our sales team through accurate administration, customer follow-up, appointment planning and system updates.

Key responsibilities

In this role, you will:

- Welcome customers into the showroom and create a warm, professional first impression

- Speak with customers face-to-face, over the phone and via email

- Understand customer needs and help guide them towards suitable product options

- Book appointments for sales consultants and assist with showroom enquiries

- Support the customer journey from initial enquiry through to appointment stage

- Assist with retail & commercial customer enquiries

- Maintain accurate customer records, notes and follow-up tasks

- Use internal systems to manage appointments, enquiries and customer information

- Work closely with sales consultants and other areas of the business

- Help create a smooth, helpful and high-quality customer experience

What we're looking for

We want someone who is:





- Proven experience in a customer-facing role, preferably in retail, showroom or sales environments

- Excellent communication skills with the ability to engage with diverse customers and explain complex information clearly

- Strong sales awareness with the ability to identify customer needs and recommend appropriate products or solutions

- Customer service excellence mindset with a genuine commitment to exceeding customer expectations

- Ability to work as part of a team whilst also taking initiative independently when required

- Professional presentation and interpersonal skills that reflect positively on the brand

- Reliability and punctuality with strong work ethic and commitment to consistent performance

- IT skills and proficiency with point-of-sale systems and customer management tools

- Flexibility to work showroom hours, which may include weekends or evenings as required

- Enthusiasm for continuous learning and development in customer service and sales practices

An interest in fine furnishings, interiors, design or home improvement would be an advantage, but not a necessity.

Hours and Location

This position is based at our Campbelltown Display Centre .

Applicants must be available to work during the following hours:



(Part Time or Full Time Hours Available)

- Monday to Friday: 9:00am – 5:00pm

- Saturday: 10.00am - 1.00pm (Rotating Roster)

What we offer
Stan Bond (SA) Pty Ltd is committed to providing a supportive and rewarding work environment where our team members can thrive. We offer competitive remuneration, ongoing training and development opportunities to enhance your customer service and sales skills, and a positive team culture that values collaboration and professionalism. You will have the opportunity to develop your career within our organisation and gain valuable experience in the customer service and sales sector. We are committed to workplace wellbeing and encourage open communication about flexible working arrangements where possible.

About us
Stan Bond (SA) Pty Ltd is an established and respected organisation committed to delivering exceptional customer service and quality products. We pride ourselves on our customer-centric approach, professional standards, and solid reputation in the market. Our showroom in Campbelltown serves our local community with dedicated staff who are passionate about helping customers find the right solutions for their needs. We foster a culture of integrity, professionalism, and continuous improvement, and we invest in our team members to support their career growth and success.

Apply now
If you are an enthusiastic and customer-focused professional with a passion for delivering excellent service and supporting sales, we would like to hear from you. Please submit your application today to join the Stan Bond (SA) Pty Ltd team.

📌 Showroom Customer Care & Sales Support Consultant (Adelaide)
🏢 Stan Bond (SA
📍 Adelaide