Senior Super Support Specialist - Frontline & Training (City of Sydney)

Senior Super Support Specialist - Frontline & Training (City of Sydney)

22 Aug
|
BetaShares
|
City of Sydney

22 Aug

BetaShares

City of Sydney

Betashares is seeking a senior frontline Customer Support qualified to deliver high-quality support to our Super customers across multiple channels. You will act as the escalation point for complex queries and coach teammates on superannuation concepts, while collaborating with Product, Engineering, Operations and Compliance to improve the customer experience.

You will navigate day-to-day and complex super scenarios, identify process gaps, and translate feedback into actionable insights for

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📌 Senior Super Support Specialist - Frontline & Training (City of Sydney)
🏢 BetaShares
📍 City of Sydney

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