Senior Customer Strategy & Experience Leader (Gold Coast)

Senior Customer Strategy & Experience Leader (Gold Coast)

21 Aug
|
Flybuys
|
Gold Coast

21 Aug

Flybuys

Gold Coast

Flybuys, Australia's popular rewards program, seeks a Senior Customer Strategy Manager to govern program strategy, member experience and journey design across the business. You will translate enterprise priorities into explicit frameworks guiding cross-functional decisions and member experiences across owned, partner and coalition touchpoints.

You will lead the development of journey frameworks, experience standards and insight-driven recommendations to improve customer outcomes and drive loyalty

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📌 Senior Customer Strategy & Experience Leader (Gold Coast)
🏢 Flybuys
📍 Gold Coast

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