Medical Receptionist - Engadine Medical Centre

Monday, Tuesday & Friday 8.30am to 3pm. Permanent part time

About the role

As a Medical Receptionist at Engadine Medical Centre, you will be an important part of our front-of-house team, providing friendly and professional service to our patients while supporting the doctors and clinical team.

Your responsibilities will include:

● Welcoming patients and providing a warm, professional experience from arrival through to departure

● Managing patient appointments, including new bookings, cancellations, rescheduling and waitlists

● Coordinating the doctors’ appointment books in consultation with the clinical team

● Responding to patient enquiries both over the phone and via email

● Processing Medicare, DVA, WorkCover and private billing transactions

● Maintaining accurate and confidential patient information and medical records

● Managing incoming correspondence, including scanning, uploading and filing medical documents into patient records

● Completing general administrative and data-entry tasks accurately and efficiently

● Assisting with referrals, forms and other administrative requirements

● Supporting the reception team with day-to-day tasks to ensure the practice runs efficiently





● Providing a high standard of customer service while maintaining patient privacy and confidentiality

About you

We are looking for someone who is organised, approachable and genuinely enjoys working with people.

Ideally, you will have:

● Previous reception experience, preferably within a medical practice

● Experience using Best Practice or similar medical practice software would be an advantage

● Knowledge of Medicare, DVA, WorkCover and private billing procedures

● Excellent communication and interpersonal skills

● Strong attention to detail and the ability to maintain confidentiality

● The ability to manage competing priorities and remain calm in a busy reception environment

● A reliable, positive and flexible approach to your work

● Confident computer skills and the ability to quickly learn and adapt to new software and practice systems

● A friendly, patient-focused attitude and a genuine desire to provide excellent service to our patients

Why join Engadine Medical Centre?

You will be joining an established medical practice where teamwork, professionalism and patient care are valued. We are looking for someone who will become a valued member of our reception team and contribute positively to the day-to-day running of the practice.

📌 Medical Receptionist (Engadine)
🏢 engadine medical centre
📍 Engadine