Travel Consultant – Helloworld Travel Springfield

It all starts with Hello!

Are you passionate about travel and love turning holiday dreams into unforgettable experiences? Do you thrive on creating personalised itineraries, finding the perfect travel options for your clients, and delivering exceptional customer service from the first conversation through to their return home?

If so, we’d love to hear from you!

Helloworld Travel Springfield is looking for an experienced and enthusiastic Travel Consultant to join our growing team.

Our people are known as travel professionals for a reason. We pride ourselves on providing personalised service, expert advice and genuine care for our customers — helping them create holidays and travel experiences they’ll remember for years to come.

This is an exciting opportunity to join a small, supportive team where your travel knowledge, sales ability and passion for customer service will make a genuine difference.

About the Role

As a Travel Consultant, you will work closely with clients to understand what matters most to them and turn their travel ideas into seamless, memorable experiences.

Working as part of our small team, you will:

- Build strong client relationships by understanding their travel aspirations, preferences and budget.

- Design and sell tailored holidays, itineraries and travel experiences across flights, accommodation, cruises, tours, transfers, insurance and other travel products.

- Manage bookings from initial enquiry through to the client’s return home, ensuring a seamless and personalised experience.

- Work with airlines, hotels, cruise lines, tour operators and other suppliers to secure the best options for your clients.

- Use industry booking platforms and GDS systems to make and manage reservations accurately.





- Identify opportunities for additional sales and future travel while meeting individual and team sales targets.

- Provide support to clients while travelling, including managing changes, amendments and alternative arrangements when required.

- Stay up to date with destinations, travel products, promotions and industry developments to provide informed, expert advice.

About You

We’re looking for someone who genuinely loves travel and enjoys helping people experience it.

You will ideally have:

- Minimum 12 months experience in the travel industry — whether in retail travel, wholesale travel, airlines, hotels, cruise or tour operations. Experienced Travel Consultants/Travel Agents are highly regarded.

- Strong sales and customer service skills, with a proven ability to build relationships and deliver results.

- Strong administrative and organisational skills, with excellent attention to detail and the ability to manage bookings, documentation and client records accurately.

- Confidence navigating booking systems and travel technology. Experience with Sabre or another GDS is highly regarded.

- The ability to manage multiple bookings, deadlines and priorities while maintaining accuracy.

- Excellent communication and interpersonal skills, with a proactive and solutions-focused approach.

- A genuine passion for travel, discovering new destinations and learning about different cultures, with a willingness to go the extra mile for clients.





- The ability to work independently while contributing positively to a close-knit team. Relevant travel and tourism qualifications are advantageous.

Most importantly, we're looking for someone who loves what they do. Someone who gets excited about travel, enjoys talking to people and takes pride in creating exceptional experiences for their clients.

Why Join Us?

This is more than just a job in travel. We want our team to enjoy the same experiences and opportunities that we create for our clients.

You’ll enjoy:

- Market-competitive salary based on experience, plus performance-based incentives and bonuses.

- A supportive and close-knit team environment.

- A flexible and rotating roster designed to support a healthy work-life balance.

- Access to travel industry discounts and personal travel benefits.

- Ongoing training and professional development opportunities.

- Work trips, both domestic and international, providing opportunities to experience destinations first-hand and further develop your travel knowledge.

- Additional paid leave to participate in familiarisation trips, giving you the opportunity to explore destinations and products you'll be recommending to clients.

- The opportunity to build your career within the travel industry while working with an established and trusted travel brand.

Ready to Join Us?

If you’re an experienced travel professional who is passionate about creating incredible travel experiences and wants to be part of a friendly, high-performing team, we’d love to hear from you.

Apply now and start your next journey with Helloworld Travel Springfield.

For a confidential conversation or to learn more about the role, please contact Blake via email at ••••@helloworld.com.au.

📌 Travel Consultant (Springfield Central)
🏢 Helloworld Springfield
📍 Springfield Central