About the role

As our Receptionist, you will be the first point of contact for customers and will play an important role in the day-to-day operation of the business. You will be the first point of contact for customers and will help keep the front office running smoothly at Fyshvick Body Works, a panel beating, smash repair and automotive business.

Key responsibilities
Welcoming customers and providing professional customer service
Answering phone calls and responding to customer enquiries
Booking vehicles in for repairs, servicing and inspections
Preparing and updating job cards and customer information
Liaising with customers regarding vehicle repairs and collection
Coordinating with panel beaters, spray painters and automotive technicians
Handling emails, bookings and general administration
Assisting with insurance/smash repair paperwork where required
Maintaining an organised and professional reception area
Following up customers and providing updates on repair progress

About you
Friendly, confident and professional




Excellent with customers and telephone communication
Well organised and able to multitask
Reliable, punctual and well presented
Comfortable working in a busy automotive environment
Computer literate with positive administration skills
Able to work independently as well as part of a team
Previous automotive, panel shop, smash repair or insurance experience is highly desirable, but not essential for the right candidate

Advantages
Join an established and growing automotive business
Friendly and supportive working workplace
Prospect for long-term employment
Qualified workplace in Fyshwick, Canberra
Competitive salary based on experience
Opportunity to develop your automotive administration and customer service skills

About us

Fyshvick Body Works is an established and growing automotive business providing panel beating, smash repairs and automotive services under one roof.

📌 Automotive Receptionist/customer Service Receptionist Canberra (Australia)
🏢 Capalaba Body Works
📍 Australia