Knife Shop Australia is looking for a reliable, enthusiastic and hands-on person to join our team.
This is a diverse role combining retail sales, customer service and ecommerce order fulfilment. You’ll be helping customers in-store while also working behind the scenes to ensure online orders are picked, packed and dispatched accurately and efficiently.
The Role
Your day-to-day responsibilities will include:
Assisting customers with in-store sales and product enquiries
Picking and packing ecommerce orders
Processing and preparing orders for dispatch
Receiving, checking and organising incoming stock
Maintaining accurate stock and warehouse organisation
Helping keep the showroom and back-of-house areas organised
Supporting the wider team during busy sales and promotional periods
What We’re Looking For
Ideally, you’ll have previous experience in retail sales, ecommerce fulfilment, warehousing or pick and pack operations.
You’ll be someone who is organised, reliable and comfortable working in a fast-paced setting. Attention to detail is significant — particularly when processing and packing customer orders.
Experience with ecommerce platforms, inventory systems or online retail would be highly regarded.
Knowledge of knives and outdoor products is required, along with a willingness to learn and provide great customer service.