IT Support Engineer – PC Refresh

Duration: August 2026 – December 2026
Rate: AUD 250 per day
Work Model: Onsite

Role Overview

We are looking for an experienced IT Support Engineer – PC Refresh to support onsite PC refresh and end-user computing activities. The engineer will be responsible for hardware replacement, device deployment, data migration, troubleshooting, and ensuring a smooth transition for users.

Key Responsibilities
Perform PC refresh activities, including hardware replacement, system upgrades, and device migration.
Install, configure, and troubleshoot desktops, laptops, Windows operating systems, and standard applications.
Perform data backup, data transfer, and user profile migration as required.
Install and configure peripherals including monitors, printers, docking stations, and other IT equipment.
Provide onsite L1/L2 technical support to end users.
Troubleshoot hardware, software, network connectivity, and application-related issues.
Perform asset tagging, inventory updates, and equipment documentation.
Follow project procedures, schedules, and reporting requirements.
Coordinate with remote support teams and project managers to resolve technical issues.
Ensure a smooth and effective user transition throughout PC refresh activities.

Required Skills & Experience




Minimum 2+ years of experience in IT Desktop Support, EUC Support, or PC Refresh projects.
Strong knowledge of Windows OS, Microsoft Office 365, and hardware troubleshooting.
Hands-on experience with laptop/desktop deployment, imaging, configuration, and migration.
Experience with data backup, transfer, and user profile migration.
Positive communication and customer service skills.
Ability to work onsite and independently manage assigned refresh tasks.
Robust troubleshooting and problem-solving skills.
Ability to follow project timelines, procedures, and documentation requirements.

Candidate Requirements
Available to work onsite for the project duration.
Comfortable handling multiple PC refresh activities and end-user interactions.
Able to work independently while coordinating with remote support and project teams.
Previous PC refresh/deployment project experience will be highly preferred.

Pay: $250.00 per day

Application Question(s):
What is your Visa status ?
Can you join immediately if selected ?

Experience:
Desktop support: 3 years (Required)

Work Authorisation:
Australia (Required)

Location:
Perth WA (Required)

Work Location: In person

📌 It Support Engineer Perth
🏢 Allied Digital service
📍 Perth