You'll be the first line of support for our Microsoft Dynamics 365 Finance & Operations system and other key applications that keep our 30+ stores running. Working with the IT team, you'll provide troubleshooting, maintenance, and documentation that directly enables our business to scale.

What You'll Do
Provide Level 1 & Level 2 support for D365 F&O; and other key applications
Log, track, and resolve support tickets, escalating complex issues as needed
Assist in system monitoring, data corrections, and routine maintenance tasks
Support users with application functionality, training, and documentation
Run standard SQL queries and reports to assist in issue resolution
Work with vendors and internal teams to coordinate fixes and updates
Participate in small enhancements and configuration changes in D365 F&O;
Support system testing, including preparing test cases and assisting with UAT
Help gather and document business requirements for system improvements
Contribute to the creation of knowledge base articles for common issues
Learn and apply best practices in application support and ITIL processes

About You

We're looking for someone with:




Strong problem-solving skills and an eagerness to learn
Valuable understanding of business applications and basic system concepts
Familiarity with SQL for simple queries and data analysis
Clear communication skills to work effectively with both technical and non-technical users
Ability to work in a team workplace and manage competing priorities
Tertiary qualification in IT, Business, or related field (or working towards it)

Nice-to-have experience:
Exposure to Microsoft Dynamics 365 F&O; or other ERP systems
Basic knowledge of application integrations and workflows
Understanding of software testing processes

Why Harris Farm

Harris Farm is a family-owned Australian fresh food business with more than 30 stores across NSW, ACT and QLD. Our technical and skilled roles sit at the intersection of a business people genuinely love and the systems that make it scale. Come as You Are, Grow as You Go — bring your expertise to a business that's growing and help us build something worth being part of.

Ready to Apply?

Submit your application via the link below.

📌 Junior System Analyst Homebush West
🏢 Harris Farm
📍 Homebush West