Are you an organised and customer-focused person looking for a outstanding chance with a well-established company?

Our client is a market leader in supplying high-quality accessories and solutions for the cooking industry. They are looking for a Customer Service & Administration Officer to join their friendly and supportive team based in Ringwood.
Immediate Start
Monday to Friday- 9.00am- 5.00pm
Work close to home

What’s on offer?
$36.81 per hour
Monday to Friday – 9:00am to 5:00pm
Friendly and supportive working environment
Work with a reputable and well-established company
Varied role with a mix of customer service and administration

About the Role

As a Customer Service & Administration Officer, you will play an important role in supporting the day-to-day operations of the service team.

Your responsibilities will include:
Managing incoming emails
Answering and directing incoming phone calls
Preparing freight quotes and checking stock availability
Processing orders and invoices accurately
Preparing equipment quotations
Following up Proof of Deliveries (PODs)




Responding to freight and service enquiries
Managing inbound and outbound customer communications
Providing general administration support to the team

About You

We’re looking for someone who is reliable, organised and enjoys helping customers. You will ideally have:
Previous experience in customer service, administration or service coordination
Strong verbal and written communication skills
Excellent time management and attention to detail
The ability to multitask and work in a fast-paced environment
A positive, can-do attitude and willingness to learn
Experience with CRM or scheduling systems is preferred but not essential
Good computer skills, including Microsoft Office and email

We are looking for someone who can use their initiative, solve problems and confidently manage a variety of tasks.

If you’re looking for a Monday to Friday role with outstanding hours, competitive pay and a supportive team, we’d love to hear from you.
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📌 Administration Assistant Williamstown (Australia)
🏢 Apg-Workforce-1
📍 Australia