Monday to Friday | Perth
Company contribution towards private health cover for employees and immediate family
Market-competitive salary and three annual bonus schemes
Multiple Benefits for all employees applicable to all facets of their life

About the role:

Are you an organised, professional and customer-focused administrator who enjoys being the first point of contact in a busy corporate office?

Hancock Iron Ore is seeking a Concierge to provide high-quality reception, administration and clerical support at our West Perth office. You will help maintain a qualified front-of-house environment while supporting visitors, employees and business operations with timely, accurate and courteous service.

The role will also provide broad administrative support across office coordination, document management, procurement, travel and general business activities.

Duties:
Deliver a qualified concierge service for employees, contractors, visitors, VIPs and executive guests.
Manage visitor arrivals, host notifications, access and entry requirements across the West Perth campus.
Provide workplace services support across the Hay Street and Ord Street office buildings.




Act as the key interface between occupants, Facilities Management and building service providers.
Coordinate facilities requests, contractor access, maintenance issues, cleaning, waste, security and presentation standards.
Support café operations, internal catering, hospitality, meetings and campus events.
Maintain accurate visitor, access, contractor, service request and vendor records.

Skills and Experience:
Previous experience in office administration, reception or a similar customer-facing role.
Professional, courteous and service-focused approach with strong communication skills.
Excellent organisation, time management and attention to detail, with the ability to manage competing priorities.
Proficiency in Microsoft Office; experience with document management systems and financial platforms such as SAP is highly regarded.
Strong written communication, editing, grammar and document formatting skills.
Demonstrated ability to manage confidential information and work effectively both independently and as part of a team.

📌 Concierge West Perth
🏢 Roy Hill
📍 West Perth