We are looking for a friendly, reliable and motivated Receptionist to join our team across our busy Brisbane veterinary practices.

This is a great opportunity for someone who enjoys working with people, loves animals and takes pride in providing excellent customer service. Our reception team plays an key role in creating a positive experience for clients and their pets, while also supporting our vets and nurses throughout the day.

About the role

As a Receptionist, your day-to-day responsibilities will include:
Welcoming clients and their pets into the practice
Answering and managing incoming phone calls and enquiries
Booking and coordinating veterinary appointments
Checking clients in and out and processing payments
Responding to emails and general client enquiries
Managing appointment schedules and keeping the reception area organised
Assisting with client communication and follow-ups
Processing invoices, payments and other administrative tasks
Supporting our veterinary nurses, veterinarians and wider team
Providing compassionate and professional service to clients, particularly during more difficult or emotional situations
Helping ensure the practice runs smoothly and efficiently throughout the day

About you

We are looking for someone who is:




Friendly, approachable and confident when speaking with clients
Well organised and able to multitask in a busy environment
Reliable, punctual and willing to be part of a team
Calm and professional under pressure
Compassionate and understanding towards both clients and their pets
Comfortable using computers and learning recent practice management systems
A strong communicator with excellent attention to detail
Someone who genuinely enjoys working in the veterinary industry and being around animals
Experience in a veterinary clinic or healthcare setting highly regarded

What we offer

You will be joining a supportive and friendly team across our practices, with the prospect to develop your veterinary reception and customer service skills in a rewarding setting.

We value teamwork, communication, reliability and, most importantly, providing our clients and their pets with the best possible experience.

If you are looking for a role where no two days are the same, you enjoy working with people and animals, and you want to be part of a dedicated veterinary team, we would love to hear from you.
J-18808-Ljbffr

📌 Receptionist Queensland
🏢 VetPartners Australia and New Zealand
📍 Queensland