Job Description
Reporting directly to the Front Office Manager, with regular access to the Executive Assistant Manager your primary responsibility is ensuring a high level of guest service at all times across the hotel.
As Front Office Supervisor, your tasks and responsibilities will consist of, but are not limited to the following:
Providing exceptional guest service by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
Participating in & conducting training and development programs to enhance skills and capabilities.
Promoting and up-selling hotel facilities through solid product knowledge.
Maintaining a high level of professionalism and ensuring procedures are followed in relation to guest confidentiality.
Maintaining procedures & documentation.
📌 Front Office Supervisor Nights Brisbane
🏢 PULLMAN
📍 Brisbane
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