The organisation operates within the airlines and aviation sector, providing ground handling and passenger services globally.

About the role

As International Terminal Manager, you will provide operational and people leadership across ground handling services at Melbourne International Terminal. You will be accountable for delivering safe, compliant and effective operations while maintaining strong relationships with airline customers, airport stakeholders and internal teams.

Key responsibilities
Lead the safe, compliant and efficient delivery of passenger, ramp and ground handling operations within the International Terminal
Provide clear leadership, coaching and direction to operational supervisors and frontline teams
Maintain effective workforce deployment and operational coverage in response to airline schedules and changing priorities
Build trusted relationships with airline customers, airport authorities and key operational stakeholders
Ensure service delivery meets contractual obligations and regulatory requirements
Monitor and improve key operational measures, including on-time performance and customer satisfaction




Lead operational responses to disruptions and ensure timely communication
Champion a proactive safety culture through visible leadership and compliance with health and safety requirements.

Skills & experience
Proven leadership experience within aviation, airport operations or ground handling services
Operational experience across passenger services, ramp, baggage or broader ground handling functions
Solid knowledge of aviation safety, security and regulatory compliance requirements
Demonstrated capability in coaching leaders and building engaged teams
Strong stakeholder-management skills and sound judgement under pressure.

What's in it for you
A permanent, full-time leadership position within a global aviation organisation
Competitive remuneration with paid employee parking and comprehensive training
Career progression prospects across the organisation's Australian network
The opportunity to lead a critical international airport operation and make a meaningful contribution.
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📌 International Terminal Manager Canberra
🏢 Frog Recruitment
📍 Canberra